FULL RELEASE
One-to-One Service.com Releases iService 4.2 for Service Providers
March 31, 2008 – FOR IMMEDIATE RELEASE
Champaign, IL –
One-to-One Service.com® announced today the release of version 4.2 of iService® for Service Providers, their award-winning email and customer relationship management system. This version of iService is specifically designed for service providers that need to offer on-demand email and customer interaction solutions to their clients.
Version 4.2 incorporates a unique multiple tenant and landlord capability that allows new on-demand iService sites to be easily created and managed. The system is a true multi-tenant system that uses a single web site along with a separate tenant database for each tenant.
"Most service providers have been forced to implement multiple versions of email response management or CRM systems for their clients," said Scott Whitsitt, President and CEO of One-to-One Service.com. "Since the majority of solutions available are not truly multi-tenant oriented, the support for service providers grows exponentially as they add new hosted clients. With iService, the process for creating and supporting additional on-demand clients is very simple and cost effective."
About One-to-One Service.comOne-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site.
Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.
For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121