One-to-One Service.com Wins Prestigious CRM Excellence AwardChampaign, IL, April 28, 2000 – One-to-One Service.com, a leading provider of eService and eMarketing solutions, was awarded Technology Marketing Corporation’s (TMC) prestigious CRM Excellence Award for 2000. TMC, one of the publishing industry’s foremost authorities on e-business and customer relationship management (CRM), presented the award to One-to-One Service.com at the First Annual CRM Excellence Awards Dinner in Washington, D.C. on Thursday, April 27, 2000.
The CRM Excellence Award honors companies that are leading the CRM industry into the 21st century with innovative products and services. One-to-One Service.com was chosen for its robust eService and eMarketing solutions and innovative research on Internet customer service best practices.
“We selected One-to-One Service.com for their innovation and vision, as well as for the outstanding impression they've made amongst market constituents," said Rich Tehrani, president and group editor-in-chief of TMC. “The CRM Excellence Award is designed to honor companies with innovative products that have furthered Customer Relationship Management. We are pleased to award One-to-One Service.com our highest honor in recognizing their exemplary contribution to the industry."
“This award is a testament to our dedication to eCRM and to our focus on solutions that help organizations build lasting online relationships,” said Scott Whitsitt, One-to-One Service.com’s president and CEO. “We are very passionate about raising the standards of online customer service and marketing.”
One-to-One Service.com is the only e-TSP (total solutions provider) that offers:
- iService® eCRM implementation methodology and unique outsourcing for vertical market segments
- iSurvey® customer feedback and online market intelligence
- iQuiz™ online skills assessment
- iCentives™ permission marketing
- eChallengetm Internet communication capabilities review
About One-to-One Service.comOne-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site.
Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
# # #
iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.
For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121